Xfinity XR16 Remote Control User's Manual

Xfinity XR16 Remote Control User's Manual

Introduction

This guide is designed to help you understand and use your Xfinity XR16 remote control for the Flex Streaming Box. It provides clear, step-by-step instructions and helpful tips to make your entertainment experience as enjoyable as possible.

Understanding Your Remote

The XR16 remote is your gateway to controlling the Flex Streaming Box. It's designed with convenience in mind, offering a variety of buttons to access different features and settings. Let's take a closer look at what each button does:

• Power Button: Turns your Flex Streaming Box on or off.
• Volume Buttons: Adjust the volume up or down.
• Channel Buttons: Flip through channels or pages up and down.
• Number Pad: Enter channel numbers or menu options directly.
• Input/Source Button: Switch between different input sources connected to your TV (e.g., HDMI 1, HDMI 2).
• Menu Button: Open the on-screen menu to access settings and options.
• Voice Control: Press and hold the microphone button to search for content using your voice.
• Navigation Buttons (Arrow Buttons): Move up, down, left, or right through menus and options.
• OK Button: Select the highlighted item on the screen.
• Back Button: Return to the previous screen or menu.
• Exit Button: Exit the current menu or app.
• DVR and Playback Controls: Record, pause, rewind, fast forward, and play content.
• A/B/C Buttons: Quick access to specific functions within apps.
• Info Button: Display information about the current program or content.
• Last Button: Return to the previously viewed channel or app.

Getting Started (Batteries)

1. Open the battery compartment on the back of the remote. 2. Insert two AAA batteries, making sure to match the + and - symbols with the markings in the compartment. 3. Close the battery compartment securely.

Note: Remember to dispose of used batteries properly according to environmental guidelines.

Pairing Your Remote

1. Turn on your Flex Streaming Box.
2. Press and hold the Xfinity button and the Info button together until the LED light at the top of the remote turns green. 3. Follow the on-screen instructions that appear on your TV.
3. Wait for the LED light to stop flashing. This indicates that your remote has been successfully paired with the Flex Streaming Box.

Troubleshooting

Remote not working?

• Check the batteries and replace them if needed.
• Make sure the remote is pointed directly at the Flex Streaming Box.
• See if there's anything blocking the signal between the remote and the box.
• Try re-pairing the remote using the steps mentioned earlier.

Incorrect button functions?

• Reset the remote and try again.

Device not responding?

• Make sure the Flex Streaming Box is plugged in and turned on.
• Check the input source on your TV to ensure it's set to the correct HDMI port connected to the Flex Streaming Box.

Frequently Asked Questions (FAQ)

• How do I change the batteries?

  Slide open the battery compartment on the back, replace the batteries, and close it securely.

• What do I do if my remote stops working?

  Check the troubleshooting steps mentioned earlier. If you're still having trouble, contact Xfinity customer support for assistance.

• How do I find the correct pairing instructions?

  This manual provides pairing instructions, and you can also find them on the Xfinity website.

• Can I use this remote with multiple devices?

  The XR16 remote is primarily designed for the Flex Streaming Box. However, you can program it to control your TV's power and volume.

• How do I switch between devices?

  Press the TV button to control your TV and the Xfinity button to control the Flex Streaming Box.

Additional Tips

• Keep the remote away from liquids and extreme temperatures.
• If you're having trouble with voice commands, make sure the microphone button is not blocked.
• For more assistance, visit the Xfinity website or contact customer support.

Notes:

Contact Information:

• Xfinity Customer Support: Xfinity Customer Service