Digital Stream DTX9950 Converter Box Remote Control User's Manual

Digital Stream DTX9950 Converter Box Remote Control User's Manual

Introduction

This user's manual is your comprehensive guide to understanding and using your Digital Stream DTX9950 Converter Box Remote Control. Whether you're setting up your converter box for the first time or need help troubleshooting a problem, this guide provides clear, easy-to-follow instructions and helpful tips. We've designed this manual with simplicity in mind, so you can quickly find the information you need and get back to enjoying your favorite TV shows.

Table of Contents

1. Getting Started
   • Remote Control Overview
   • Inserting Batteries
2. Using Your Remote
   • Basic Functions
   • Navigating Menus
   • Channel and Volume Control
   • Additional Features
3. Troubleshooting
   • Common Issues and Solutions
   • Remote Not Responding
   • Volume or Channel Not Working
   • Battery Issues
4. Quick Troubleshooting Guide
5. Care and Maintenance
6. Technical Information
7. Frequently Asked Questions (FAQ)

1. Getting Started

1.1 Remote Control Overview

Your Digital Stream DTX9950 remote control gives you complete command of your converter box and TV viewing experience. Let's take a look at what each button does:

• Power: Turns your converter box on and off.
• EPG (Electronic Program Guide): Displays a TV guide showing upcoming programs.
• VOL +/–: Increases or decreases the volume.
• TV/AV: Switches between watching TV or playing content from a device connected to the AV input.
• FAV (Favorites): Accesses your list of saved favorite channels.
• BACK: Returns to the previous menu or channel.
• PREV: Goes back to the channel you were previously watching.
• MENU: Opens the main menu on your converter box.
• CH +/–: Changes channels up or down.
• A/D: Turns on audio descriptions for the visually impaired.
• AUDIO: Lets you choose audio options like stereo or mono.
• ZOOM: Enlarges the picture on your screen.
• MUTE: Silences the sound.
• CC: Turns closed captions on or off.
• Number Buttons (0-9): Enter channel numbers directly or use them in menus.
• METER: Shows the signal strength for your antenna.
• OK: Confirms selections in menus.

1.2 Inserting Batteries

1. Open the battery compartment on the back of the remote.
2. Insert two AAA batteries, making sure to match the + and – symbols with the markings in the compartment.
3. Close the battery compartment cover.

2. Using Your Remote

2.1 Basic Functions

• Turning On/Off: Press the Power button to turn your converter box on or off.
• Changing Channels: Use the CH +/– buttons to go up or down through the channels. You can also enter the channel number directly using the number buttons.
• Adjusting Volume: Press VOL + to increase the volume and VOL – to decrease it.
• Muting Sound: Press the MUTE button to temporarily silence the audio. Press it again to unmute.

2.2 Navigating Menus

• Accessing the Menu: Press the MENU button to open the main menu on your converter box.
• Moving Through Options: Use the CH +/– buttons to move up and down through the menu options.
• Selecting an Option: Press the OK button to select the highlighted option.
• Returning to Previous Menu: Press the BACK button to go back to the previous menu screen.

2.3 Channel and Volume Control

• Direct Channel Selection: Enter the channel number using the number buttons and press OK.
• Previous Channel: Press the PREV button to return to the channel you were previously watching.
• Favorite Channels: Press the FAV button to access your list of saved favorite channels.

2.4 Additional Features

• Electronic Program Guide (EPG): Press the EPG button to view a TV guide showing upcoming programs.
• Closed Captions (CC): Press the CC button to turn closed captions on or off.
• Audio Description (A/D): Press the A/D button to enable audio descriptions for the visually impaired.
• Audio Options: Press the AUDIO button to select audio settings like stereo or mono.
• Zoom: Press the ZOOM button to enlarge the picture on your screen.
• TV/AV Input: Press the TV/AV button to switch between watching TV and viewing content from a device connected to the AV input on your converter box.
• Signal Meter: Press the METER button to check the signal strength of your antenna.

3. Troubleshooting

3.1 Common Issues and Solutions

• Remote not responding:
  • Make sure the batteries are inserted correctly and have enough power.
  • Point the remote directly at the converter box.
  • Remove any obstructions between the remote and the converter box.
  • Clean the IR sensor on the front of the converter box.
• Volume or channel not working:
  • Check that the converter box is not muted.
  • Adjust the audio settings on your TV and converter box.
  • Make sure the correct input source is selected on your TV.
• Battery issues:
  • Use new, high-quality AAA batteries.
  • Remove the batteries if you won't be using the remote for an extended period.

3.2 Remote Not Responding

If your remote isn't responding, try the following:

1. Check the batteries: Make sure they are inserted correctly and have enough power. Replace them if necessary.
2. Point the remote directly at the converter box: The remote uses an infrared signal, so it needs a clear line of sight to the converter box.
3. Remove any obstructions: Make sure there are no objects blocking the path between the remote and the converter box.
4. Clean the IR sensor: Gently wipe the IR sensor on the front of the converter box with a soft, dry cloth.

3.3 Volume or Channel Not Working

If you're having trouble with the volume or channel controls, try these steps:

1. Check the mute button: Make sure the converter box is not muted.
2. Adjust audio settings: Check the audio settings on both your TV and converter box to ensure they are configured correctly.
3. Verify input source: Make sure your TV is set to the correct input source for the converter box (e.g., HDMI 1, AV).

3.4 Battery Issues

To avoid battery-related problems:

1. Use fresh, high-quality AAA batteries: This will ensure your remote has enough power to operate reliably.
2. Remove batteries for long-term storage: If you won't be using the remote for an extended period, remove the batteries to prevent them from leaking and damaging the remote.

4. Quick Troubleshooting Guide

5. Care and Maintenance

• Keep the remote control clean and dry.
• Wipe it with a soft, dry cloth when necessary.
• Avoid using liquids or harsh chemicals to clean the remote.
• Store the remote in a cool, dry place away from direct sunlight and extreme temperatures.

6. Technical Information

• Wireless Technology: Infrared (IR)
• Operating Range: Approximately 20-30 feet
• Battery Type: Two AAA batteries

7. Frequently Asked Questions (FAQ)

• Q: Why is my remote not working?
  • A: Check the batteries, ensure a clear line of sight to the converter box, and clean the IR sensor.
• Q: How do I change the channel?
  • A: Use the CH +/– buttons or enter the channel number directly using the number buttons.
• Q: How do I access the menu?
  • A: Press the MENU button.
• Q: How do I reset the remote?
  • A: Remove the batteries and reinsert them.

Compatible Devices:

While designed for the DTX9950, this remote may also be compatible with other Digital Stream converter boxes, including the DTX9900.

We hope this user's manual provides you with all the information you need to enjoy using your Digital Stream DTX9950 Converter Box Remote Control. If you have any further questions, please refer to the user manual for your specific converter box model or contact Digital Stream customer support.