Xfinity DTA Remote Control User's Manual (RC2392101/03B)
Introduction
This user's manual is your comprehensive guide to understanding and using your Xfinity DTA remote control (model RC2392101/03B). We've designed this guide to be easy to use and understand, with clear explanations and helpful visuals. Whether you're setting up your remote for the first time or troubleshooting a problem, you'll find all the information you need right here.
This remote is designed to work with Xfinity Digital Transport Adapters (DTAs), including models like the DC50X, DCI105COM1, and DTA30. It may also have limited compatibility with certain TV models for basic functions.
Table of Contents
-
Getting Started
- Remote Control Overview
- Inserting Batteries
-
Using Your Remote
- Basic Functions
- Controlling Your TV (If Supported)
- On-Screen Guide
-
Troubleshooting
- Common Issues and Solutions
- Remote Not Responding
- Volume/Channel Buttons Not Working
- Programming Issues
- Quick Troubleshooting Guide
- Care and Maintenance
- Technical Information
- FAQ
1. Getting Started
Remote Control Overview
Your Xfinity DTA remote control (RC2392101/03B) lets you control your TV viewing experience. Here's a look at the buttons and their functions:

- POWER: Turns your DTA box on or off.
- SET: Used to program the remote to control your TV or for initial setup.
- INFO: Displays information about the current channel or program.
- Number Keys (0-9): Enter channel numbers directly.
- ENTER: Confirms selections.
- LAST: Returns to the previously watched channel.
- MUTE: Turns the sound off or on.
- VOL (+/-): Adjusts the volume up or down.
- CH (+/-): Changes channels up or down one at a time.
- LANG: Changes the audio language (if available).
Inserting Batteries
- Open the battery compartment on the back of the remote.
- Insert two AA batteries, making sure to match the + and - symbols with the markings in the compartment.
- Close the battery compartment cover.
2. Using Your Remote
Basic Functions
- Turning On/Off: Press the POWER button to turn your DTA box on or off.
-
Changing Channels: * Use the CH (+/-) buttons to go up or down one channel at a time.
- Use the Number Keys to enter a channel number directly, then press ENTER.
- Adjusting Volume: Use the VOL (+/-) buttons to increase or decrease the volume.
- Muting Sound: Press the MUTE button to turn the sound off. Press it again to turn the sound back on.
- Returning to the Previous Channel: Press the LAST button to go back to the channel you were watching before.
Controlling Your TV (If Supported)
You might be able to program your remote to control some basic functions of your TV, like power and volume. Here's how:
- Press and hold the SET button until the light indicator on the remote stays on.
- Enter the code for your TV brand from the code list (see the "Code Lists" section below).
- Point the remote at your TV and press the POWER button.
- If your TV turns off, the code is correct. Press SET to save the code.
- If your TV doesn't turn off, repeat steps 1-3 with a different code from the list.
Code Lists
Xfinity provides code lists for different TV brands. You can find the most up-to-date codes on the Xfinity website or by contacting Xfinity customer support.
On-Screen Guide
The on-screen guide helps you see what programs are currently on and what's coming up. Here's how to use it:
- Press the GUIDE button.
- Use the arrow keys (up, down, left, right) to navigate through the guide.
- Press ENTER to select a program.
- Press LAST to go back to the previous screen.
3. Troubleshooting
Common Issues and Solutions
-
Remote not responding:
- Make sure the batteries are inserted correctly and have enough power.
- Point the remote directly at the DTA box.
- Make sure there's a clear path between the remote and the box (no obstacles blocking the signal).
-
Volume or channel buttons not working:
- If you're trying to control your TV, make sure the remote is programmed correctly with the right code.
- Check the volume and channel settings on your TV to make sure they're not muted or locked.
-
Remote not programming to TV:
- Double-check that you're using the correct code for your TV brand.
- Try all the codes listed for your TV brand.
- Make sure you're following the programming steps correctly.
Remote Not Responding
-
Check the batteries:
- Make sure the batteries are inserted correctly.
- Replace the batteries with new ones if needed.
- Point the remote directly at the DTA box.
- Make sure there's a clear path between the remote and the box.
-
Reset the remote:
- Take the batteries out of the remote.
- Press and hold any button on the remote for about 5 seconds.
- Put the batteries back in.
Volume/Channel Buttons Not Working
-
Check TV programming:
- If you're trying to control the volume or channel on your TV, make sure the remote is programmed correctly with the TV code.
-
Check TV settings:
- Make sure the volume on your TV is not muted and the channels are not locked.
Programming Issues
-
Verify TV code:
- Double-check that you're using the correct code for your TV brand. You can find codes on the Xfinity website or by contacting customer support.
-
Try all codes:
- If the first code doesn't work, try all the codes listed for your TV brand.
-
Follow programming steps carefully:
- Make sure you're following the programming instructions correctly.
4. Quick Troubleshooting Guide
| Problem | Solution |
| Remote not responding | Check batteries, point at DTA box, clear path, reset remote. |
| Volume/Channel not working | Check TV programming, check TV settings. |
| Programming issues | Verify TV code, try all codes, follow programming steps carefully. |
5. Care and Maintenance
- Clean the remote with a soft, dry cloth.
- Don't use any liquids or harsh chemicals to clean the remote.
- Keep the remote away from extreme temperatures or moisture.
6. Technical Information
- Battery Type: Two AA batteries
- Signal Type: Infrared (IR)
- Operating Range: Approximately 20-30 feet with a clear line of sight
7. FAQ
-
Q: How do I know if my remote is working?
- A: Make sure the light indicator on the remote blinks when you press a button. If it doesn't, try replacing the batteries.
-
Q: Can I use this remote with any TV?
- A: It might work with some TVs for basic functions like power and volume, but it's designed for Xfinity DTA boxes.
-
Q: Where can I find more help?
- A: You can visit the Xfinity website or contact Xfinity customer support for additional assistance.